Thank you for shopping at Eversells. We want you to be completely satisfied with your purchase. In the event that you need to request a refund, please review our refund policy below.
1. Eligibility for Refunds
- We offer refunds for products that meet the following conditions:
- The product is returned within 30 days from the date of purchase.
- The product is unused, in its original packaging, and in the same condition as when it was received.
- The product is not a non-refundable or final sale item (e.g., ammunition, custom-made firearms, or personalized items).
2. Refund Process
- To request a refund, please contact our customer support team using the Contact Us Page.
- Provide your order number, a detailed explanation of the reason for the refund, and any relevant supporting documentation or images, if applicable.
- Our customer support team will review your request and guide you through the return process if approved.
3. Return Shipping
- Customers are responsible for shipping costs associated with returning the product unless the return is due to an error on our part (e.g., incorrect or defective item).
- We recommend using a trackable shipping method to ensure the safe return of the product.
4. Refund Options
- Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
- If approved, we will initiate a refund to your original method of payment (or provide store credit if preferred).
- Please note that it may take several business days for the refund to be processed and reflected in your account.
5. Contact Us
- If you have any questions or concerns about our refund policy, please contact us using the contact us page.